Terms and conditions of sale
Read before purchase
- Personalized digital content, not medical advice. GENOSTRIDE does not provide any diagnosis, prescription, or individual health decision.
- A one-time purchase, no subscription. The price, applicable taxes, and content are confirmed before payment.
- A restoration linked to the exact source file. Keep it without modification: it is required to retrieve the report, since there is no account or email recovery.
Subject and exact content of the purchase
Free Discovery, Full DNA Analysis, Personalized Plan, and GENOSTRIDE Complete Packis a personalized, one-time purchase digital content. It includes: personalized summary, rhythm and mindset, grocery list, recipes, workout program, top 5 sports, progression plan, supplements, and PDF export according to the features described at the time of order.
Price:Découverte gratuite · Analyse complète ADN : 39 € · Plan personnalisé : +19 € · Pack complet : 49 €USD. Le prix et les taxes indirectes éventuellement applicables sont indiqués clairement avant la confirmation finale de la commande.
Order and fulfillment
The customer verifies the information displayed at checkout, accepts the Terms and Privacy Policy, and confirms an order with an obligation to pay. Where the right of withdrawal may be waived for digital content provided immediately, checkout separately collects an express request for immediate performance and the corresponding acknowledgment; this box must never be pre-checked. L'analyse complète devient disponible après paiement confirmé. Le Plan IA est une option distincte et nécessite un consentement spécifique avant toute génération. Les droits sont restaurables sans nouvelle facturation avec le fichier ADN strictement identique.
Account-free restoration
The purchase is associated with the cryptographic fingerprint of the original file. Keep this file without recompressing, modifying, or re-exporting it. Reimporting this same file restores the existing report without a new payment. No account or email recovery exists; without the exact file, we cannot retrieve the purchase.
Territory, minors, and prohibited uses
The service is intended for adults aged 18 and older, or the applicable legal age of majority in their country if higher. It is not sold to minors. Its availability may be limited or interrupted when required by local rules, sanctions, payment methods, or legal obligations. It must not be used for medical, insurance, employment, credit, or screening decisions.
Customer service, disputes, and mediation
Prior claim: write toÀ renseigner avant ouverture commercialeby providing your transaction ID, without attaching your raw DNA file. If you are an eligible consumer in France or a territory requiring a mediator, after a written complaint remains unresolved, you may contact: À renseigner avant ouverture commerciale, À renseigner avant ouverture commerciale. Site :À renseigner avant ouverture commerciale. Les droits impératifs de votre pays de résidence ne sont pas écartés.